Simply Smart Technology
provides a comprehensive, full service, IT support to businesses

Serving a wide range of industries with skills in industry specific software

IT Support Case Studies and Downloads

We use our understanding of technology to help our clients make sound decisions about their IT environment. The downloads published below are samples of the type of work product and consulting we share with our IT support clients.

Understanding Cloud Services Workshop Presentation

Presentation takeaway from Understanding Cloud Services workshop presented by Simply Smart Technology at SBA SCORE Chicago.

Cloud vs On Premise Questionnaire

Key questions you should ask before making the move to cloud services.

Law Practice Case Management Software Evaluation

In depth review and cost to feature comparison of the case management software applications available to law practices.

BYOD Policy Interview

Thinking about enabling employees to Bring Your Own Device (BYOD)? Here are some key questions you should ask before making the move to BYOD enablement

Business IT Support

Business
IT Support

We have the experience and skills to support your business technology.

Help Desk Services

Help Desk
Services

Our help desk is staffed by local support technicians who can start working on your technology problem as soon as you call.

Remote Support

Remote
Support

We leverage remote support technology that enables us to connect to our client computers directly and work on a problem.

Onsite Support

Onsite
Support

When a problem comes up that cannot be fixed remotely, our staff comes onsite to your office to provide IT support.

CIO Consultations

CIO
Consultations

Quarterly CIO strategy consultations including short-term planning, long-term planning, and budgeting.

Backup and Disaster Recovery

Backup &
Disaster Recovery

We work with you to create a comprehensive backup plan that specifically addresses your business requirements.

Security

Security
 

Security is at the forefront of everything we do. We apply a defense in depth strategy to protecting your IT environment and pair that with policy.

Industry Specific Software

Industry Specific
Software

You rely on software that is specific to your industry in order to run your day to day business. We work with your specific software providers to deliver seamless end-to-end support.

Patch and Updates

Patch and
Updates

Updates are released to patch security holes, increase stability, and fix performance issues. We make sure all your computers are up to date with the latest patches.

Policy Management

Policy
Management

Technology implementations are only effective if users know how to use the technology. We help you create policies so your people understand how to make the most efficient use of your IT.

Reporting

Reporting
 

Our custom reports give you visibility into all of your IT operations. Inventory, patch coverage, anti-virus status, and more are all available for real time delivery to our clients.

Network Administration

Network
Administration

We manage the firewalls, routers, switches, and networked devices in your office to ensure reliable network connectivity.

Server Administration

Server
Administration

Email servers, file and print servers, web servers, app servers, Windows, Mac, or Linux. Our skilled server administrators are here to help.

Antivirus Protection

Antivirus
Protection

Included with our IT support service we provide a enterprise class anti-virus protection for all of your computer endpoints.

Cloud Email

Cloud
Email

Competitively priced per mailbox, you can leverage enterprise class technology and ensure 100% uptime for your email services by moving to a cloud based email provider.

Cloud Storage

Cloud
Storage

Companies deploy a cloud storage strategy to store their critical data for disaster recovery. Priced at a predictable per GB rate.